I didn’t get my files! NOW WHAT?!
First of all, don’t panic.
I recently updated my entire site from an outdated automated email delivery system to one that grants access to your files immediately after purchase. You will have 7 days to download the file a total of 3 times after purchase.
If this delivery system glitches or doesn’t work, please simply forward a copy of your entire receipt (not your transaction ID) to me at firstname.lastname@example.org (This is very important!) and be sure to let me know which file or files you did not receive. I will try to get back to you within 24 hours. If you have not heard from me within that time, try again. Sometimes I miss things, or I get sick or real life happens. I’m just one woman but I do my best. <3
Please do not spam me with multiple emails every couple of hours. And DO NOT keep purchasing the same file over and over again. I am not going to refund you for multiple purchases after I have delivered the file. (Throwing a tantrum is NOT how babies get Nanny Nicole to give them what they want. :p) I know it can be difficult to wait but cluttering up my inbox just makes it more difficult for me to efficiently and quickly respond. I promise you; I will respond, and I will send your files. When I do send your files, I will use a service called “WeTransfer” and the files will be available for download for 7 days.
I appreciate your patience and all of your support. Without you, there would be no reason for me to continue creating these files. Thank you so, so much!